Legal
Last updated 13 October 2026
This policy explains how MENAVerify FZ-LLC (“MENAVerify”, “we”, “us”) handles personal data when you visit our website, create an account, or use our validation API. It applies to data we control. When you send identifiers to the API on behalf of your own users, you are the controller and we act as your processor under the terms of our Data Processing Addendum.
Account data. Name, work email, company and authentication details you provide when signing up.
Usage data. API request metadata such as timestamps, endpoint, response status and number of checks, used for usage reporting, rate limiting and abuse prevention.
Playground visitors. When you use the playground without an account, we count your free checks against your IP address and a browser fingerprint: a one-way hash of characteristics your browser exposes, such as its rendering, fonts, language and time zone. Both are stored only as keyed hashes, never in the clear, solely to enforce the free-check limit, and are deleted once the limit’s 24-hour window ends.
Identifiers you submit. Values you send for validation (a phone number, Emirates ID, TRN or IBAN). We process these transiently to return a result and do not retain them beyond what is described below.
We use account and usage data to operate the service, authenticate you, measure usage, prevent abuse, provide support and comply with legal obligations. We do not sell personal data, and we do not use the identifiers you submit to the API to build advertising or marketing profiles.
Identifiers submitted for validation are processed in memory and are not stored after a response is returned. Request metadata is retained for up to 24 months for security and analytics, then deleted or aggregated. Account data is kept for as long as your account is open and for a limited period afterward as required by law.
Validation runs from primary infrastructure in the United Arab Emirates with a secondary region in Bahrain. Where data is transferred across borders, we rely on appropriate safeguards consistent with applicable law.
Subject to applicable law, you may request access to, correction of, or deletion of your personal data, and you may object to or restrict certain processing. To exercise a right, email [email protected].
We encrypt data in transit, apply least-privilege access controls, and monitor for abuse. No system is perfectly secure, but we work to protect your data and to notify you promptly of incidents that affect it.
Questions about this policy can go to [email protected] or MENAVerify FZ-LLC, Dubai Internet City, Dubai, UAE.